Solving Complex Problems

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Complete the following:

  1. Identify a real-world business decision that you had to make or a problem that you had to solve for which there was no clear solution. Choose a problem that included other people, where their behavior and decisions impacted your solution. If you have never confronted a business dilemma, you can research one.
  2. Develop an analysis where you critically evaluate this dilemma, showing how you can use critical thinking to solve the issue. Specifically, complete the following:
    1. Describe the business dilemma, explaining what problem there was to be solved.
    2. Explain the solution. If this is a situation that you already experienced, explain how you solved the business problem or decision, outlining the steps that you took. If this is a problem that you experienced but did not solve (or a problem that you heard about or read about someone else experiencing) explain how you would solve the problem.
    3. Apply the various types of thinking (critical, strategic, and ethical) to the issues and support your decision, or come up with an alternative strategic course of action.
    4. Describe how other people influenced your decision (Did you get advice? Pushback?) or how they responded to your decision (Were they angry? Happy? Did they think you were right or wrong?). Detail how you collaborated with others to solve this problem. If you did not collaborate, explain how the process would have been different if you had collaborated with others.
    5. Analyze your decision and how you would have dealt with the situation differently after applying critical, strategic, and ethical thinking, or discuss how you might advise a person who is handling this problem.
    6. Present a strategic course of action that you would adopt. In other words, tell what steps you would take to solve this problem or what steps you would take next, after the solution.
    7. Include a discussion of the ethical problems associated with this dilemma.
    8. Include a brief communications strategy, telling how you would communicate virtually (by e-mail, video conference, et cetera) with those impacted by this solution.
    9. Provide support for your suggestions, using APA-referenced citations.

Additional Requirements

  • Written communication: Ensure written communication is free of errors that detract from the overall message.
  • APA formatting: Format resources and citations according to APA (6th edition) style and formatting.
  • Number of resources: Cite a minimum of two resources.
  • Length of paper: Submit 2–3 typed, double-spaced pages.
  • Font and font size: Use Times New Roman, 12-point font.