Please note that if you choose this option, the paper we created is immediately posted online for commercial purposes. You then have 14 days to provide strong reasons and examples to back up your claim. You could also upload a copy of your own version of the paper as supporting evidence that our writer’s work did not meet any of your expectations. The paper you provide is discarded immediately after our review, and is not stored in our internal database or shared with any third party. As soon as you do that, up to 100% could be refunded at the Dispute Department’s discretion.
Failure to provide information required for the dispute resolution within 14 days results in cancellation of the dispute, after which no refund is possible.
In case of a full refund request, the Company reserves the right to publish the paper online for commercial purposes. We do not keep any kind of essay databases, and “publish online” means that if the paper is googled, searched for in a search engine, or checked by any kind of anti-plagiarism software, it links back to our website. It may also be published as content or as a sample essay. This is done to protect our writer’s work in cases when a customer claims a refund after the work has been completed and used.
Customers have the opportunity to review their order and request additional corrections if necessary. However, once you press the “Approve order” button, which provides access to an editable and printable version of the paper, you cannot request a full refund. If you have at least once approved either the initial, or the revised version of your paper using the “Approve Order” button, you are only eligible for a partial refund.
All full refund requests should be submitted through the “Refund” button on your personal order page within 14 days from the time the paper is delivered.